Privacy

Privacy
PERSONAL DATA

The CGRS attaches great importance to the respect of privacy and the protection of your personal data when carrying out its legal mission. This involves data that make it possible to identify you directly or indirectly. The CGRS processes these data in accordance with EU Regulation 2016/679 on the protection of personal data (hereafter GDPR) and the Belgian regulation on the protection of the private sphere regarding the processing of personal data. The CGRS mainly uses your personal data as part of its legal missions and missions of general interest.

The CGRS commits itself to taking all the necessary security measures in order to prevent any abuse of your personal data.

Moreover, you have access to these data, unless legal exceptions apply. At any moment, you can exercise the associated rights in accordance with the regulations regarding the protection of personal data.

CONTACT INFORMATION

The person responsible for the processing of personal data is the Commissioner General for Refugees and Stateless persons, Boulevard du Roi Albert II 26 A, 1000 Brussels.

If you have any questions regarding the processing of your personal data by the CGRS or if you want to assert your rights regarding the processing of your personal data, you can always contact the Data Protection Officer (DPO) of the CGRS. Information on how to do this can be found here https://ibz.be/fr/donnees-personnelles (only available in French).

Mind you, this only involves questions regarding the processing of your personal data by the CGRS and the assertion of your rights regarding this processing. If, as a lawyer or applicant, you want to request access to the notes of the personal interview or if you want to request a copy of certain documents from the asylum file and/or want to request access to the asylum file, you can find the appropriate information here: https://www.cgrs.be/en/forms.

USE OF COOKIES

The CGRS attaches great importance to the protection of the privacy of the user. The information is made available on the website without any requirement for users to provide personal information.

Each visit to the website is recorded. These records are only used for statistical purposes. The CGRS collects anonymous registration data to measure the number of visitors of the website and to check which information is consulted most. This allows it to optimise the website for the users on a continuous basis.

The website uses cookies. The cookies are used to store information about the user's language preferences and improve the user experience for returning users. The cookies are not used to log the user's visits to other websites.

The Internet browser offers the possibility to refuse the use of cookies, receive a warning when a cookie is installed, or remove cookies from one's hard disk afterwards. To use these options, use the help function of your Internet browser.

DISPUTES

The online agreement and any disputes or claims arising from the website or any of the information contained therein are governed by Belgian law. By consulting the website the user accepts that, in case of a dispute, only the courts of Brussels shall have jurisdiction.

Contact

For applicants for international protection

WTC II

Boulevard du Roi Albert II, 26 A
1000 Brussels

For visitors

WTC II

Boulevard du Roi Albert II, 28-30
1000 Brussels

Searching for more specific ‘contact’ information? All contact details can be found under Contact .