The CGRS will be closed exceptionally on Friday 28 November, 2025. No personal interviews will take place and the Helpdesk will be closed to visitors without an appointment. Thank you for your understanding.
From Monday 4 August, the CGRS will be available by telephone on 02/205.51.11 on Mondays, Tuesdays and Thursdays between 9 a.m. and 12 p.m. and between 1 p.m. and 4 p.m.
On 9 December 2024, the processing of cases of applicants from Syria was temporarily suspended and on 23 April 2025, the CGRS announced an extension of this suspension. This suspension is being extended again until the end of October 2025.