Contact

Helpdesk asylum procedure & lawyers, trusted persons and UNHCR

+32 2 205 53 05 ((from 9 am to 12 pm and from 1 pm to 4 pm)+32 2 205 50 07 (fax)
Helpdesk lawyers, trusted persons and UNHCR

Visitors without an appointment: from 8:30 am to 11:30 am and from 1 pm to 3:30 pm.

Please arrive at least 15 minutes before closing.

Are you looking for detailed contact information? Check the Contact page.

Helpdesk recognised refugees and stateless persons

+32 2 205 53 07 (from 9 am to 12 pm and from 1 pm to 4 pm)+32 2 205 50 06 (fax)
Helpdesk recognised refugees and stateless persons

 

Opening hours: only by appointment !

Are you looking for detailed contact information? Check the Contact page.

From 12 June 2026, the CGRS will apply new EU rules for the asylum procedure, including mandatory recording of the personal interview, wider use of the accelerated procedure and revised rules on safe countries.

More information:
www.cgrs.be/en/changes-introduced-eu-asylum-and-migration-pact