The CGRS is closed from Monday 25 December 2017 up to and including Monday 1 January 2018. However, there will be limited access to the Helpdesk lawyers, trusted persons, guardians and UNHCR from 27 to 29 December.
On Wednesday 27, Thursday 28 and Friday 29 December, lawyers, guardians and UNHCR-representatives can contact the Helpdesk to request copies of an asylum file. On those days, the Helpdesk will not be able to deal with requests to consult asylum files.
We ask you to submit your request in advance. If not, the Helpdesk will not be able to deal with your request within these three days.
The requests that are submitted to the Helpdesk before 9 AM, will be dealt with the same day. All requests submitted afterwards will be dealt with by the Helpdesk the next day.
The Helpdesk will send you the copies by e-mail. Your request should mention explicitly if you or the asylum seeker will collect the copies at the Helpdesk lawyers (Boulevard du Roi Albert II 26 A, 1000 Brussels). This is only possible between 11 and 12 AM.
From 2 January 2018, the CGRS can be reached again in a normal way.
Thank you for your cooperation and we wish you a happy festive season.