Disclaimer

Disclaimer

This website is the property of the Office of the Commissioner General for Refugees and Stateless Persons (CGRS).

Access to the website of the CGRS is free, but subject to the notices and conditions of use below. The user of the website is deemed to have read these conditions of use and to have expressed their agreement with them.

GENERAL INFORMATION

The information on this website is purely informative and is published only to inform users. The content of this website does not give rise to any rights whatsoever on the part of the user.

The publication of the information shall in no way bind the CGRS with a view to the assessment of individual asylum applications. The information on this website is of a general nature and is not adapted to applicants' personal or specific circumstances. The user shall not be entitled to interpret the information as personal, professional or legal advice and shall therefore not be entitled to be used as such.

The CGRS attaches great importance to the quality and accuracy of the information on the website. The information published on this website has been checked with the greatest care. The information on this website is deemed to be correct at the time of publication. The CGRS puts a lot of effort into maintaining the website as up-to-date and complete as possible. Nevertheless, it is not impossible that certain information may be out of date, incomplete or otherwise incorrect. If you detect errors in the information provided, please contact the CGRS.

The website contains only part of the country information the CGRS has at its disposal. The COI Focusses drawn up by Cedoca and published on this website deal with one aspect of the general situation in the country of nationality or origin. Hence, the consultation of this website does not provide a complete picture of all possible problems or policy issues that are relevant for a specific country.

The CGRS reserves the right to adapt, modify or complete the content of the website at any time, either entirely or in part, without prior notice or notification. The CGRS cannot be held liable for any direct or indirect damage this may cause to users.

INTELLECTUAL PROPERTY RIGHTS

The content of the website (including logos, page design, data, texts, photos and all other information provided) is the owned or licensed property of the CGRS and is protected by intellectual property rights belonging to the CGRS or third parties with which the CGRS has contractual agreements. The user shall refrain from any breach of intellectual property rights belonging to the CGRS or the authorised third parties. Access to the website and the information made available does not imply any kind of transfer of any kind of intellectual (property) rights.

The information made available on or through this website is only available for private use. The user shall not be entitled to use the information or files for other purposes (in particular commercial purposes).

Unless explicitly stated otherwise, the personal use of the information that is published on the website is free and allowed on condition that the CGRS is mentioned as the source ('information taken from www.cgvs.be (link is external), the website of the CGRS, the Office of the Commissioner General for Refugees and Stateless Persons’).

Users shall not be entitled to copy, modify, remove, forward, distribute, disseminate or make available to third parties against payment the COI Focus reports drawn up by Cedoca and published on the website without the explicit written permission of the CGRS and any third parties holding rights to these.

LINKS

The website contains links to websites of third parties, over which the CGRS has no control and on which it has no say whatsoever, either where technical aspects or where content are concerned. In no way shall the links to other sites constitute a confirmation or implicit approval of the external site or its content. References to websites that are not maintained by the CGRS are included merely for the purpose of informing visitors.

The CGRS is extremely selective when it comes to making references to websites, but it cannot be responsible for the content or functioning of those websites. The access to and use of other websites linked to this website is at the user's own risk.

Placing a link to the start page of the CGRS on the user's own website is only possible with explicit permission from the CGRS. This link must be made in such a way that a separate window is opened in the web browser.

TWITTER

Please note that the CGRS is not responsible for any third party comments made about our tweets and that such comments do not necessarily represent the opinions of the CGRS. The CGRS is also not responsible for the terms and conditions, privacy policy or content of any website accessed through links or references in our tweets.

We do not commit to responding to @ mentions and/or replies, and are not responsible for content altered via retweets by other Twitter users. The CGRS reserves all rights relating to the company’s Twitter account, including but not limited to:

  • adding, removing, or modifying any content posted on the account
  • blocking other Twitter users
  • discontinuing the account at any time

The CGRS cannot dialogue with asylum seekers through Twitter. For the shortest way to obtain information about an individual asylum application, please contact the CGRS helpdesk, call +32 (0)2 205 51 11 or send an e-mail to cgvs.info@ibz.fgov.be.

LIMITATION OF LIABILITY

The CGRS cannot be held liable for any direct or indirect damage resulting from the access, consultation or use of the information published on the website. The CGRS cannot accept any kind of responsibility for incorrect and/or incomplete information on the website. Users shall be responsible themselves for verifying the correctness, completeness or usefulness of the information obtained through the website.

The CGRS tries to prevent technical failures, interruptions or errors in the provision of information as much as possible. In no way can the CGRS be held responsible for the poor functioning or temporary or permanent unavailability of the website.

The CGRS cannot be held liable either for damage resulting from the use of the site or from possible interruptions or other technical failures, or for damage caused by the malfunctioning of the website, technical errors, viruses or similar disruptive factors.

The CGRS cannot be held liable for lost profits, loss of data, interruptions of work, damage to programmes or other data on the computer system, nor for damage to equipment, programmes or other hardware or software of the user resulting from the direct or indirect use of the website. Any claim to any kind of financial compensation whatsoever is excluded.

Contact

For applicants for international protection

WTC II

Boulevard du Roi Albert II, 26 A
1000 Brussels

For visitors

WTC II

Boulevard du Roi Albert II, 28-30
1000 Brussels

Searching for more specific ‘contact’ information? All contact details can be found under Contact .